These days, I start wiht a hello, and inline with that, a call to not respond if the person is OOO or it's outside of work hours, a bit of context on the problem, several links to the relevant code/pipeline failure, a specific request for what I need to know, another request to actually answer my question and not solve another unrelated problem, an unrelated sportsball comment, and then finally, what I actually needed.

Then when they're online I can just re-paste that.