I worked at RadioShack for 2 years in college in 2003 and I can say with out a doubt that the upper management lead the downfall of that company. They abandoned their core customers of electronics hobbyists and turned there employees into salesmen. I got paid $5.50 an hour but was told that was OK because I made commissions from cell phone sales which maybe upped my pay to $6.00 on a good day. No wonder there constantly rated as one of the worst companies to work for... If they would have paid employees better they may have been able to get people that could actually help customers and they might still be around today. Good bye RadioShack, I won't miss you.
Funny, I applied to work there around the same time. I was working at a deli at the time, making $7/hr, thinking "man there has to be something better." I thought of how I liked going to Radio Shack when I was younger, and how it might be a good experience to work there.
The day I went to apply, they asked if I'd be OK making commissions. I asked what the base was, and they replied something similar to $5/hr. I asked what commissions came from, the manager said "everything!"
On my way out, one of the employees stopped me and told me they collectively barely made any commissions and to stay where I was. I went in there quite a few times after that and never saw the same people working. I guess they had a lot of turnover.
It's almost like upper management went out of their way to irritate employees and customers? I had a manager literally
follow me out the store trying to get me to buy a cell phone.
I never understood the Tie requirement--it's a electronics store? I applied in high school, but lasted one day with a
angry local manager.(I don't blame the local manager--he had
two, or three jobs at the time). I knew the problem was that
upper management was stuck in the 50's; much like Sears?
Don't forget how you had to sell a certain amount every day for a week in order to even qualify for commission/bonus/spiff/whatever they were calling it that week. Then they wouldn't schedule you for enough hours/shifts to possibly meet that number.
And don't you just miss the Sunday sales meetings where you had to drive someplace and listen to some suit go on about HOTASSS or whatever the stupid acronym was?